Jewel Square offers a complimentary 90-day limited warranty on all fine jewelry purchases within the U.S. This warranty covers any quality issues arising from manufacturing defects, such as loose diamonds or prongs, missing diamond stones, broken clasps, and broken chains.
We are not responsible for return shipping charges or lost packages and the original shipping charges are non refundable.
It's important to be aware of the following:
Bangles and eternity rings with diamonds or gemstones cannot be resized.
Most rings can only be resized up to half a size.
Cuff bangles cannot be altered or bent, as this may cause the diamonds to fall out.
We offer jewelry repair services for a fee, but only for Jewel Square pieces.
Natural gemstones may vary in appearance and size.
Full pave band rings are not resizable.